SUNANDAR, S.; WIDIANTI, H.; UTAMI, E. PENGARUH CORE QUALIT, RELATIONAL QUALITY, PERCEIVED VALUE, CUSTOMER SATISFACTION, SERVICE SWITCHING DAN VOICE TERHADAP LOYALITY PADA KANTOR KONSULTAN PAJAK HUSNI & MULYADI CONSULTING. Fokus Bisnis : Media Pengkajian Manajemen dan Akuntansi, v. 15, n. 2, p. 56-62, 31 jul. 2016.